Existing customers

We know that life is constantly changing. That’s why it’s important to keep your plan up-to-date; so you can rest assured that you’re completely protected, no matter what happens. So if you need to make changes to your plan, we’re here to help.

To make things easy, you have the choice of dealing directly with us or your financial adviser.

In many cases, general plan updates such as changes to your address or payment details, can be completed over the phone. For more complex plan alterations, you may need to provide us with specific information or speak to your financial adviser first. In any case, we’ll clearly explain what you need to do and why, so we can manage your request as efficiently as possible.